An AI front desk for restaurants
During a dinner rush nobody can stop to answer the phone. AI Front Desk by Make My VA answers every call in your restaurant's name, answers the common questions, and captures reservation and catering requests so your staff can stay on the floor.
The problem
- Staff can't pick up during lunch and dinner rushes
- Callers ask the same questions about hours, parking, and the menu
- Catering and large-party inquiries are lost to voicemail
How the AI front desk helps
- Answers every call in your restaurant's name, including after hours
- Answers common questions about hours, location, and menu information you provide
- Captures reservation requests with name, number, party size, and preferred time
- Captures catering and private-event inquiries as leads
- Sends an instant text and email alert to your team
Frequently asked questions
Can it take food orders or payments?
No. It does not process orders or take card payments. It answers questions and captures reservation, catering, and event requests for your team to confirm.
Does it confirm reservations?
It collects the party size and preferred time and alerts your team to confirm. It does not hold a table on its own.
Can it answer questions about allergens?
It should not give allergen guarantees. We recommend it hand those calls to your staff, and we set it up that way.
Live demo
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An AI front desk for restaurants
Answers every call, captures every lead, alerts you instantly — for $297/month.