An AI front desk for HVAC companies
HVAC calls spike during heat waves and cold snaps, exactly when your team is busiest. AI Front Desk by Make My VA answers every call, separates true no-heat and no-AC emergencies from routine service calls, and gets the lead to you in seconds.
The problem
- No-heat and no-AC calls pile up during peak season
- After-hours emergency calls go unanswered
- Callers won't leave a voicemail when their AC is out
How the AI front desk helps
- Answers every call 24/7 in your HVAC business's name
- Captures the caller's name, number, address, and the system problem
- Transfers true no-heat, no-AC, and gas emergencies live to your phone
- Sends an instant text and email alert with the lead details
- Knows your service area, hours, and which systems you service
Frequently asked questions
How does it handle no-heat emergencies in winter?
You tell us what counts as an emergency. No-heat calls in heating season transfer live to your phone so the caller reaches a person right away.
Can it answer questions about the systems I service?
Yes. You provide the systems, brands, and service area you cover, and the AI answers within those boundaries and hands off anything it can't.
What about gas smells or carbon monoxide?
The AI tells callers who report a gas leak or carbon monoxide to leave the building and call 911 or their gas company, then alerts you.
Live demo
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An AI front desk for hvac
Answers every call, captures every lead, alerts you instantly — for $297/month.