An AI front desk for plumbing companies
Plumbers lose jobs every time a call goes to voicemail — callers just dial the next company. AI Front Desk by Make My VA answers every call in your business's name, captures the customer's name, address, and the problem, and texts you the lead the moment it comes in.
The problem
- Calls come in while you're under a sink or on a job site
- After-hours and weekend emergencies ring out with no answer
- Voicemails sit unheard until it's too late to win the job
How the AI front desk helps
- Answers every call 24/7 in your plumbing business's name
- Captures the caller's name, number, address, and the plumbing problem
- Transfers true emergencies (bursts, floods, no heat) live to your phone
- Sends an instant text and email alert with the lead details
- Follows your service area, hours, and pricing rules
Frequently asked questions
Can it tell a real plumbing emergency from a routine call?
You define what counts as an emergency — for example a burst pipe, flooding, or no heat in winter. Those calls transfer live to your phone, and the AI tells gas or sewer callers to call 911.
Does it book appointments?
Yes. Once your calendar is connected, the AI front desk checks your real availability, offers open times, and books the appointment. You set the days, hours, and appointment length, and you get an instant alert with the job details.
Will it sound like it understands plumbing?
It follows the services, service area, hours, and pricing policy you give us, so it answers questions the way your business would.
Live demo
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An AI front desk for plumbers
Answers every call, captures every lead, alerts you instantly — for $297/month.