An AI front desk for auto repair shops
Mechanics are under a car, not at the counter, and a missed call is often a missed repair job. AI Front Desk by Make My VA answers every call in your shop's name, captures the vehicle and the problem, and gets the lead to you in seconds.
The problem
- Techs and service advisors can't answer while working on vehicles
- Callers with a breakdown won't leave a voicemail
- After-hours calls and weekend calls go unanswered
How the AI front desk helps
- Answers every call 24/7 in your shop's name
- Captures the caller's name, number, vehicle year, make, and model, and the problem
- Answers common questions about hours, location, and the services you offer
- Can transfer urgent calls, such as a customer stranded at your door, live to you
- Sends an instant text and email alert with the details
Frequently asked questions
Can it give repair quotes?
No. It captures the vehicle and the symptoms and your team follows up with an estimate. It only shares pricing information you have approved, such as a posted diagnostic fee.
Does it schedule drop-offs?
Yes. Once your calendar is connected, it offers open drop-off times based on your availability and books the appointment, and your team gets an alert with the vehicle details.
What if a caller is stranded on the road?
You tell us how to handle it, for example whether you offer towing or referrals. The AI follows those instructions and alerts you right away.
Live demo
Call Samantha live
Talk to our AI receptionist right now and hear how she'd answer your calls.
Call from your phone to talk to Samantha live.
An AI front desk for auto shops
Answers every call, captures every lead, alerts you instantly — for $297/month.