An AI front desk for law firms
Law firms lose potential clients when intake calls go to voicemail — people in a legal crisis call the next firm that picks up. AI Front Desk by Make My VA answers every call, captures the caller's situation, and gets the intake to your team in seconds.
The problem
- Intake calls come in during court, depositions, and client meetings
- After-hours callers in a legal crisis go to voicemail
- New-client calls are time-sensitive and competitive
How the AI front desk helps
- Answers every call 24/7 in your law firm's name
- Captures the caller's name, number, and matter type
- Follows your intake rules and practice areas
- Sends an instant text and email alert with the intake details
- Routes urgent or high-priority callers to the right person
Frequently asked questions
Can it screen for the practice areas I handle?
Yes. You tell us your practice areas and intake criteria, and the AI captures the matter type and flags calls that fit your firm.
Does it give legal advice?
No. The AI takes the caller's details and reason for calling, and your team follows up. It does not provide legal advice or attorney-client privilege.
Can it transfer urgent new-client calls to me?
Yes. You set the rules for what counts as urgent, and those calls transfer live to your phone.
Live demo
Call Samantha live
Talk to our AI receptionist right now and hear how she'd answer your calls.
Call from your phone to talk to Samantha live.
An AI front desk for law firms
Answers every call, captures every lead, alerts you instantly — for $297/month.